Production & Shipping
Once you place an order with Covixio, our team begins processing it immediately. Some of our products are made or prepared after an order is placed, which means dispatch may take a little time.
Typically, orders are delivered within 5 to 7 business days from the date of purchase. If there is any unexpected delay in dispatch, our team will reach out to you directly. If you have not heard from us and need an update, feel free to contact us at [email protected].
Shipping & Delivery
Shipping Charges
We believe in keeping things simple and transparent.
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Free shipping on all orders above ₹499
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For orders below ₹499, a flat shipping charge of ₹50 will be added to the total order value
Delivery Partners
We work with reliable courier partners such as Delhivery and other national logistics providers to ensure safe and timely delivery. All shipments are fully trackable.
Once your order is dispatched, you will receive a tracking ID via email or message, allowing you to monitor your delivery at any time.
In rare cases where an address is non-serviceable, our customer support team will contact you to assist with the next steps.
Delayed Deliveries
If your order does not arrive within the expected timeframe, we recommend checking the tracking details first using your tracking ID. You may also contact the courier partner directly for quicker updates.
If you still need help, you can always reach out to us at [email protected], and we’ll be happy to assist.